Returns & Exchanges
At Hallowitch Costumes, we want you to be spellbound by your purchase; if your costume isn't a perfect fit, you can return it within 30 days of delivery for a refund or exchange. Please ensure all items are unworn, in their original packaging, and include all magical accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the costume and all included components back into the original garment bag or box to ensure they remain in pristine condition during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our coven inspects your return, we will process your refund or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing